SlotsGallery Casino Terms and Conditions

Welcome to SlotsGallery Casino. These Terms and Conditions govern your access to and use of our website located at www.slotsgallery.com, as well as all services, games, bonuses, and promotions we offer. By registering an account, making a deposit, or using any part of our platform, you agree to be legally bound by these terms. We encourage you to read this document carefully before proceeding. If you do not agree with any provision set out herein, you must not use our services.

1. About Us and Licensing

At SlotsGallery, we operate under the legal entity Metlait SRL, registered under the laws of Costa Rica (registration number 3-102-911867), with a registered address at El Guayaval, Residencial La Campina Casa Numero Q-11, Cartago, El Guarco, Tejar, 30801, Costa Rica. We hold Licence No. 0000064 issued by the Tobique Gaming Commission, which authorises us to offer real-money online gaming services internationally. For alternative dispute resolution, we work with EGIS, reachable at disputes@egis-adr.com. Our SlotsGallery platform has been serving players since 2022, and we are committed to providing a fair, transparent, and secure gaming environment.

2. Eligibility and Account Registration

To register and use our services at SlotsGallery Casino, you must meet all of the following requirements:

• You must be at least 18 years of age or meet the minimum legal gambling age in your jurisdiction, whichever is higher.
• You must not reside in or be accessing our services from a restricted territory (see Section 3 below).
• You must provide accurate, complete, and up-to-date personal information during the SlotsGallery login and registration process.
• You may only hold one account with us at any given time; duplicate accounts are strictly prohibited.
• You must not be acting on behalf of a third party when registering or placing wagers.
• You must verify your phone number before submitting any withdrawal request.

We reserve the right to request supporting identity documents at any time as part of our Know Your Customer (KYC) procedures. Failure to provide satisfactory documentation may result in the suspension or termination of your account.

3. Restricted Jurisdictions

At SlotsGallery, we are unable to offer our services to players located in certain jurisdictions due to legal and regulatory restrictions. Our full restricted countries list includes, but is not limited to: the United States of America, the United Kingdom, France, Spain, Netherlands, China, Singapore, Australia, Israel, and many others as detailed in our official restricted territory list (version 12.06.2025). We reserve the right to update this list at any time without prior notice. Additionally, players from Sweden and Finland are excluded from all SlotsGallery bonus codes, promotions, VIP rewards, and loyalty programme participation, though they are not restricted from accessing gameplay. If we determine that you have accessed our services from a restricted jurisdiction, we may void any winnings and close your account.

4. Deposits and Withdrawals

4.1 Deposits

We accept a wide range of payment methods at our SlotsGallery Casino platform, including Visa, Mastercard, Maestro, Bank Transfer, Neteller, Skrill, ecoPayz, CoinsPaid, MiFinity, MuchBetter, Neosurf, Flexepin, Jeton/Jetonbank, and Paysafe (processed by Tronabriz Limited). The minimum deposit amount is €20 or the currency equivalent. We also support a broad selection of cryptocurrencies, including BTC, ETH, USDT, LTC, DOGE, XRP, BNB, ADA, TRX, and BCH.

4.2 Withdrawals

At SlotsGallery, we process withdrawal requests within 48 hours of submission. Depending on the payment system chosen, funds may take up to 5 business days to reach you, with bank transfers typically processed within 3 banking days. Minimum withdrawal thresholds apply and vary by currency — for example, EUR 50, USD 50, CAD 75, AUD 75, NZD 75, NOK 500, and USDT 50. Our standard withdrawal limits are as follows:

• Maximum per day: €5,000 / $5,000 / A$7,500 / NZ$7,500 / 50,000 NOK / 50,000 INR
• Maximum per week: €10,000
• Maximum per month: €20,000
• Progressive jackpot wins are paid out in full, regardless of standard limits.
• VIP players may be eligible for higher negotiated limits at our discretion.

We accept withdrawals via Visa (OCT), Mastercard (Payment Transfer), Bank Transfer in supported currencies, and all accepted cryptocurrencies. We reserve the right to carry out enhanced verification checks before processing any withdrawal.

5. Bonuses and Promotions

Here at SlotsGallery Casino, we offer a generous welcome package of up to €6,500 + 225 Free Spins, structured across multiple deposits. Our welcome offer includes a 100% match up to €777 + 100 Free Spins on the first deposit (code: SLOTS), a 75% match up to €1,000 + 75 Free Spins on the second deposit (code: SG75), and a 50% match up to €500 + 50 Free Spins on the third deposit (code: SG50). High Roller players depositing more than €777 on their first deposit may qualify for a 125% match up to €5,000 + 100 Free Spins. In addition to the welcome package, we regularly offer SlotsGallery promo codes for weekly bonuses, cashback rewards, crypto bonuses, and VIP-exclusive promotions. All applicable SlotsGallery bonus codes must be entered at the time of deposit to activate the relevant offer.

The following general bonus terms apply across all our promotions at SlotsGallery Casino:

• Standard wagering requirement: 40x (bonus amount + free spin winnings).
• Maximum bet while wagering an active bonus: €5 per spin/round.
• Maximum withdrawal from bonus winnings: 10x the bonus amount.
• Bonuses are valid for 5 days from the date of activation unless otherwise stated.
• We reserve the right to void bonus winnings if these conditions are not met.
• Players from Sweden and Finland are not eligible for any SlotsGallery free spins, cashback, VIP rewards, or loyalty points.

6. Games and Software

Our SlotsGallery library features content from approximately 120 game providers, including BGaming, Betsoft, NetEnt, Play'n GO, Pragmatic Play, Nolimit City, Yggdrasil, Quickspin, Relax Gaming, PG Soft, Habanero, Evoplay, Wazdan, and many more. We offer an extensive catalogue of game types including video slots, classic slots, table games, video poker, instant games, jackpot titles (including progressives), and a fully featured live casino section powered by Vivo Gaming and LuckyStreak. Our platform is available on desktop and mobile through a fully responsive browser experience, and a dedicated app is also available for download. Whether you access us via SlotsGallery Casino login on desktop or mobile, we aim to deliver a consistent and high-quality gaming experience.

7. Responsible Gaming

We at SlotsGallery are deeply committed to promoting responsible gambling. We provide a range of self-management tools to help you maintain control over your gaming activity, including deposit limits, session time limits, self-exclusion options, and reality checks. If you believe you may have a gambling problem, we strongly encourage you to make use of these tools or seek support from independent organisations such as GamCare or Gamblers Anonymous. We reserve the right to enforce responsible gaming measures at our sole discretion, including placing temporary restrictions on accounts showing signs of problem gambling behaviour.

8. Intellectual Property

All content on our SlotsGallery platform, including but not limited to graphics, logos, software, game interfaces, and written content, is our exclusive intellectual property or is used under licence from our software providers. You are not permitted to reproduce, distribute, or use any of our content without our prior written consent.

9. Limitation of Liability

We provide our services on an "as is" basis. While we make every effort to ensure uninterrupted access, we do not guarantee that our platform will always be available, error-free, or free from technical disruptions. To the fullest extent permitted by applicable law, we exclude all liability for direct or indirect losses arising from your use of our services, including but not limited to loss of winnings due to technical failures or connectivity issues.

10. Amendments and Governing Law

We reserve the right to amend these Terms and Conditions at any time. Any changes will be posted on our website and will take effect immediately upon publication. Continued use of our SlotsGallery Casino services following any such changes constitutes your acceptance of the updated terms. These Terms and Conditions are governed by the laws of Costa Rica. Any disputes that cannot be resolved directly with us may be submitted to EGIS for alternative dispute resolution at disputes@egis-adr.com.

If you have any questions about these terms, please contact our support team via live chat (available 24/7) or by emailing us at support@slotsgallery.com. We are here to help and committed to ensuring your experience at SlotsGallery Casino is safe, fair, and enjoyable.