SlotsGallery Casino Privacy Policy

At SlotsGallery Casino, we are fully committed to protecting your personal information and respecting your right to privacy. This Privacy Policy explains how we collect, use, store, and share data when you access our platform at slotsgallery.com. By completing the slots gallery login process and using our services, you agree to the practices described in this document. We encourage you to read it carefully before registering or continuing to use our site.

Who We Are

SlotsGallery Casino is operated by Metlait SRL, a company registered under the laws of Costa Rica (registration number 3-102-911867), with a registered address at El Guayaval, Residencial La Campina Casa Numero Q-11, Cartago, El Guarco, Tejar, 30801, Costa Rica. We hold a valid gaming licence (no. 0000064) issued by the Tobique Gaming Commission. As the data controller, we are responsible for your personal information and the decisions made regarding how it is processed. For any privacy-related enquiries, you may contact us at support@slotsgallery.com.

What Information We Collect

When you interact with our SlotsGallery platform — whether registering an account, using the slots gallery casino login, redeeming slots gallery bonus codes, or requesting withdrawals — we may collect the following categories of personal data:

• Full name, date of birth, and contact details including email address and phone number
• Residential address and nationality for identity verification purposes
• Government-issued identification documents and proof of address
• Financial data, including payment method details, transaction history, deposit and withdrawal records
• Gaming activity, session logs, wagering history, and bonus usage including slotsgallery promotions and slotsgallery free spins redemptions
• Device information, IP address, browser type, and operating system
• Communications with our support team via live chat or email
• Responses to surveys, feedback forms, or promotional campaigns

How We Use Your Information

At SlotsGallery, we use the data we collect for several clearly defined purposes. We process your personal information to operate and manage your casino account, verify your identity in accordance with anti-money laundering (AML) regulations, and fulfil our legal obligations under applicable law. We also use your data to:

• Process deposits, withdrawals, and payment transactions
• Deliver and administer bonuses, including slots gallery free spins, slots gallery promo codes, and the SlotsGallery welcome package
• Provide personalised offers and notify you of slotsgallery bonus opportunities relevant to your account
• Operate and maintain our loyalty programme, including VIP rank progression and complimentary points
• Detect and prevent fraud, cheating, money laundering, and other prohibited activities
• Respond to your enquiries and provide 24/7 customer support via live chat and email
• Improve our platform, games, and overall user experience
• Comply with the requirements of the Tobique Gaming Commission and other regulatory bodies

Legal Basis for Processing

We process your personal data on the following legal grounds. First, we rely on the performance of a contract — when you create an account at SlotsGallery Casino, you enter into an agreement with us that requires us to process certain data to provide our services. Second, we have legal obligations that require us to process data for KYC, AML, and responsible gambling compliance. Third, for marketing communications and personalised offers, we rely on your consent, which you may withdraw at any time. Finally, we may process data where we have a legitimate interest, such as ensuring platform security and preventing fraudulent activity.

Cookies and Tracking Technologies

Our SlotsGallery platform uses cookies and similar tracking technologies to enhance your browsing experience, remember your preferences, and analyse site traffic. We use both session cookies (which expire when you close your browser) and persistent cookies (which remain on your device for a set period). You can manage your cookie preferences through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of our site, including the slotsgallery casino login process and access to slotsgallery slots.

Types of Cookies We Use

• Essential cookies — required for the site to function, including account authentication
• Analytical cookies — help us understand how visitors interact with our platform
• Marketing cookies — used to deliver relevant promotional content and slots gallery promo code information
• Preference cookies — store your language and display settings

How We Share Your Information

We do not sell your personal data to third parties. However, at SlotsGallery Casino, we may share your information with trusted partners and service providers where necessary to operate our services. This includes:

• Payment processors and financial institutions handling transactions (e.g., Visa, Mastercard, Skrill, Neteller, CoinsPaid)
• Identity verification and KYC service providers
• Game software suppliers and live casino providers such as Vivo Gaming and LuckyStreak
• Customer support platform providers
• Regulatory authorities, including the Tobique Gaming Commission, and law enforcement agencies where required by law
• Alternative Dispute Resolution bodies, including EGIS (disputes@egis-adr.com)

All third parties we engage are contractually obligated to handle your data securely and only for the purposes we specify.

Data Retention

We retain your personal data for as long as your account remains active and for a period thereafter as required by applicable law and our regulatory obligations. Typically, we are required to retain records related to gaming activity, financial transactions, and identity verification for a minimum of five years following account closure. After this period, we securely delete or anonymise your data unless a longer retention period is required by law.

Your Rights

Depending on your jurisdiction, you may have the following rights in relation to your personal data that we hold:

• Right of access — you may request a copy of the personal data we hold about you
• Right to rectification — you may ask us to correct inaccurate or incomplete data
• Right to erasure — in certain circumstances, you may request that we delete your data
• Right to restriction — you may ask us to limit how we process your data
• Right to object — you may object to processing based on our legitimate interests
• Right to data portability — you may request your data in a structured, machine-readable format
• Right to withdraw consent — where we rely on consent, you may withdraw it at any time without affecting prior processing

To exercise any of these rights, please contact us at support@slotsgallery.com. We will respond to your request within a reasonable timeframe in accordance with applicable law.

Data Security

At SlotsGallery Casino, we take the security of your personal information seriously. We implement industry-standard technical and organisational measures — including SSL encryption, firewalls, and access controls — to protect your data from unauthorised access, loss, or disclosure. While we do everything we can to safeguard your information, no online system is entirely risk-free. We encourage you to use a strong, unique p8PLrjO5_jg$RGe[ for your slots gallery login and to contact us immediately if you suspect any unauthorised access to your account.

International Data Transfers

As an internationally operating platform, our SlotsGallery services may involve the transfer of your personal data to countries outside your region of residence. When such transfers occur, we ensure appropriate safeguards are in place to protect your data in accordance with applicable privacy laws. Our legal and technical infrastructure is designed to maintain consistent data protection standards regardless of where data is processed.

Responsible Gambling and Data

We at SlotsGallery use personal data, including gaming history and transaction records, to support our responsible gambling programme. This includes monitoring for signs of problem gambling and applying self-exclusion or account restrictions where necessary. We take these obligations seriously and use data processing as a tool to promote safe and responsible play across our platform.

Changes to This Policy

We reserve the right to update this Privacy Policy at any time to reflect changes in our operations, legal requirements, or regulatory guidance. When we make material changes, we will notify you through a prominent notice on our site or via email. Your continued use of our SlotsGallery Casino services after such changes constitutes your acceptance of the revised policy. We recommend that you review this page periodically to stay informed.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please do not hesitate to get in touch. Our support team is available 24/7 and can be reached via live chat on our website or by email at support@slotsgallery.com. You may also direct any unresolved privacy disputes to our approved ADR provider, EGIS, at disputes@egis-adr.com.